AI + human, in one inbox

Customer support that answers first, escalates only when needed.

Deploy an AI agent trained on your docs, website, and internal data. Human agents jump in only when it matters — everything else resolves on its own.

AI that knows your business

Multi-source knowledge — upload PDFs, scrape URLs, write FAQs, connect internal data. All in one vector index.

Human takeover, seamlessly

Agents watch conversations live in the inbox. Type to pause the AI and take over. Hand back anytime.

Web chat + voice, phone next

Text chat and in-browser voice work today. WhatsApp and real phone calls plug in when you're ready.

Cited answers

The AI shows which knowledge sources it used, so agents can trust and verify quickly.

Analytics that matter

Volume, resolution rate, AI-vs-human split, and top topics — the KPIs support teams live by.

Confidence-based escalation

Low-confidence answers, complaints, and off-topic requests route to a human automatically.